Privacy Policy

Your privacy is important to us. This policy explains how T&L Group collects, uses and protects your personal data.

Last updated: 20 July 2026

1. Who We Are

We may collect and process the following types of personal data:

Company name: T&L Group OÜ
Registry code: 16096013
Address: Keemia tn 4, 10616 Tallinn, Estonia
Email: info@tlg.ee
Phone: +372 55-44-675

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Estonian and European Union law.

2. What Data We Collect

We may collect and process the following types of personal data:

Contact Information

Name, email address, phone number and company information you provide when contacting us.

Usage Data

Information about how you use our website, including IP address, browser type, device and pages visited.

Communications

Information you provide in enquiries, quotations, orders and other correspondence with us.

Cookie Data

Cookie preferences, consent records and technical information collected through website technologies.

3. How We Use Your Data

We process your personal data for the following purposes:

To respond to enquiries and provide requested information.
To prepare quotations, process orders and provide customer support.
To arrange payment, delivery and related business communication.
To operate, secure and improve our website.
To comply with accounting, tax and other legal obligations.
To protect our legal rights and prevent misuse.
To send marketing communications where you have consented or where otherwise permitted by law.

Lawful Basis

Depending on the situation, we process personal data on one or more of the following legal bases:

4. Data Sharing

We share personal data only where necessary for the purposes described in this Privacy Policy.

website hosting, IT, email and form-service providers;
accounting, payment and professional service providers;
delivery and logistics providers;
product manufacturers or suppliers where necessary to respond to an enquiry or fulfil an order;
public authorities where disclosure is required by law.

Service providers may process personal data only for the agreed purpose and under appropriate confidentiality and data-protection obligations.

5. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected or as required by law.

enquiries and correspondence are retained while the matter is active and afterwards where reasonably necessary for follow-up or legal claims;
order, invoice and accounting information is retained for the period required by applicable accounting and tax law;
consent records are retained for as long as necessary to demonstrate valid consent;
technical logs are retained for a limited period required for website security and troubleshooting.

Personal data is deleted or anonymised when it is no longer required.

6. Your Rights

Under the GDPR, you may have the following rights:

Access

Request a copy of the personal data we hold about you.

Rectification

Ask us to correct inaccurate or incomplete personal data.

Erasure

Request deletion of your personal data where the legal conditions are met.

Restriction

Request that we limit the processing of your personal data in certain circumstances.

Data Portability

Receive certain personal data in a structured, commonly used and machine-readable format.

Objection

Object to processing based on our legitimate interests.

7. Cookies

Our website uses cookies and similar technologies. Strictly necessary cookies are used to operate and secure the website. Optional analytics, preference and marketing cookies are used only where the required consent has been obtained.

For detailed information about the cookies we use and how to manage your preferences, please read our Cookie Policy.

8. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction.

These measures are reviewed and updated where necessary. However, no method of transmission or electronic storage can be guaranteed to be completely secure.